Thank you to everyone who came out to “Throo the Zoo“. It was a great event and it was awesome getting to meet all the wonderful participants. They had a record turn out of 2400 runners/walkers.

The winner of our 53″ Teddy Bear was Elizabeth S. from Louisville, who will be claiming her prize this week.

We look forward to sponsoring this event again next year.

Lindsey has worked in Customer Service since 2009, and assists in various areas of the company including onsite training for clients.

We are proud to have Lindsey as part of our family, and want to congratulate her on her award.

Great job Lindsey!

We still have a couple of weeks left of our April promotion of 20% off all HARD DRIVE and MEDIA Shredding. In addition to discounted shredding, we are also offering 20% off on all E-CYCLING projects.

Call today to schedule a feeding. 502.244.1151 www.TheDataVault.com

Be on the lookout for Team Data Shark at the Louisville Zoo on May 12th where we will have some cool things for the kids including candy and prizes.

Stay tuned for more news and updates.

http://www.louisvillezoo.org/events/throozoo.htm

2011Customer Satisfaction Survey Results

 We would like to thank everyone who participated in our 2012 Satisfaction Survey.
 Surveys were sent out on March 12th.
 130 responses
 9.2% over all response rate.

 We received very positive and useful feedback from all of our customers.
 We will take into consideration all feedback when making upcoming updates and changes to our processes and software.
 99% of respondents were satisfied or very satisfied with our Service Levels.
 98% of our customers would recommend us to business associates or acquaintances.
 99% of our respondents were very satisfied with our Customer Service Staff.

Reasons why you’d recommend us to a friend/colleague…

 Data Vault has the most friendly and helpful staff members. The website is easy to navigate and user friendly. Pick up and retrieval is a breeze.
 I really enjoy the personal service I get everytime I call. Everyone is so friendly.
 Our experience is always wonderful with the Data Vault personnel. Everyone from the receptionist to the drivers are very polite, friendly and helpful. I also feel our records are very secure and retrievable whenever we need them.
 The Data Vault does an excellent job. By using them, saves me a lot of paperwork and space.
 We’ve been very satisfied with Data Vault for many years.
 Friendly staff, prompt service, and we know that our records are secure.
 Fast, accurate and pleasant to work with.

What’s the best thing about doing business with The Data Vault?

 The Friendly and dependable service.
 This is always someone to talk to when calling customer service. Nothing automated.
 Your staff makes all the difference.
 By far the Customer Service and the cleanliness of the facility.
 Local, always there to handle our daily needs. You keep me informed and educated in what’s going on in the industry.
 The staff is always pleasant, helpful and responsive to our requests.
 Dependability
 Very patient and simply understandable. Also the candy is a sweet reat when delivered with our files. Thanks.
 Promptness of delivery; courtesy in how Customer Service handles their customers.
 The people.
 Service.
 The staff.
 It’s easy, no hassles and friendly staff.

And the Winners are:

 Beth D. won the Amazon Kindle.
 Stephen Z. won the $25 Texas Roadhouse Gift Certificate.
 Joanna W. won the 2 Louisville Slugger Museum tickets.
 Winners were posted on our website on 3/28/11.
 Prizes was delivered on 3/27/11.

With the start of spring comes April showers and hopefully all the beautiful May flowers.
Why not get the spring cleaning at the office done with the help of the Data Shark?

It will take the bite out of your worries for destroying all your electronic media.
Our special 20% off Hard Drive & Media shredding will continue through April.

Give us a call at 502-244-1151 for a quote.