Inside TDV - The Data Vault Blog
The Data Vault: 28 Years and Counting
July 1st, 2012, marked The Data Vault’s 28th anniversary. As we celebrated, we reflected on both where we have been, and where we are headed in the future. Today’s economic climate continues to wreak havoc, forcing many tenured companies to close the doors for good. We have learned that if you want to continue to celebrate anniversaries, you must continue to increase your worth to clients. Companies today are working harder than ever to stay relative by ensuring their clients view them as a high value and an absolute necessity to their business.
In effort to ensure value, companies must focus on a myriad of things such as continuous improvement and new service offerings relevant to client needs. No matter how long you have been in business, it can be difficult for companies to maintain focus on these challenges. In fact, sometimes older and more established companies have an increases likelihood of struggling with these issues and tend to resist change and new ideas. We at The Data Vault have learned a lot over the past 28 years, but perhaps the greatest lesson learned is that no matter how much we try, we will never learn everything we need to know on our own. Once we came to this realization, of course the next question we asked was, “How do we overcome this fact?”
We learned that there is no one true answer to the question, and if we genuinely wanted to be experts in the Records and Information Management industry, we would need to gather information from a multitude of sources. In addition to polling customers for their needs and feedback on our service performance, we also needed to find others in our industry willing to share ideas and best practices. Luckily for us we came across a number of national industry associations including PRISM (http://thedatavaultgc.kinsta.com/blog/1024), Association of Information and Image Management (AIIM), National Association of Information Destruction (NAID) and Data Protection Association (DPA). In addition to the national associations, The Data Vault is a part of the local chapters of ARMA International, Association of Contingency Planners (ACP) and Association of Legal Administrators (ALA). All of which have given us a plethora of information and invaluable contacts over the years. Links to our affiliations are available on our website.
Most industries have some sort of trade organization at the national level, as well as local networking groups that can truly be an asset to your business. If you have any questions regarding our industry affiliations or would like assistance in searching for some networking associations in your field, please give The Data Vault a call. It has definitely been an asset to us and may help you as well.
We would be remiss not to acknowledge our friends who have helped along the way. So thank you to all of our customers and network affiliates. We humbly admit that we could not have done it without you. We are honored to have served customers in Louisville and surrounding region for 28 years, and look forward to continuing those relationships in the future.
Michael L. Payton
Michael Payton is the Operations Manager at The Data Vault. He has a Human Resources Management degree from Western Kentucky University and has been in the Records and Information Management industry for 10 years. In addition to his role at The Data Vault, Michael also serves on the Board of the Kentuckiana Association of Contingency Planners as well as the Data Protection Association, a national organization focused on data protection. Contact Michael at MPayton@TheDataVault.com.