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Inside TDV - The Data Vault Blog

What Do IT Professionals Think About Cloud Services?

We oftentimes use the perspective of business owners and associates when evaluating the value of cloud storage services, but less frequent is approaching it from the viewpoint of an actual information technology professional. Since they are the staff that handles the service on a day-to-day basis, their opinions and views are especially critical when considering the switch to a digital data management system.

However, it turns out that many IT managers distrust the claims made by cloud storage service providers. In a recent survey, 73% of respondents believe that cloud providers hide performance shortfalls with application delivery. While most cloud providers will promise 99.999% availability, that’s doesn’t address the underlying problem. As one professional stated, “… a company may be assured by its cloud provider that its website will be available year-round, but performance may suffer if there’s a rush of business for an online retailer around the holidays, at a floral site prior to Mother’s Day or on a health insurance site during open enrollment for coverage.” When service suffers during the most critical times, the quality of the service is greatly decreased and the benefits of even having a cloud service are negated – leading to resentment and disappointment among the professionals who work with it closest.

Issues such as these tend to crop up more frequently around larger cloud service providers. Lured in by severely discounted prices, support levels for individual companies suffer as peak hours see a severe strain on resources. To find a true enterprise level solution with the service levels that a company requires, you have to seek out the enterprise quality software systems. Here at The Data Vault, we’ve partnered with Asigra to provide industry leading disaster recovery and backup services with unparalleled levels of service. By focusing on solutions to fit each company’s individualized needs, we can help you focus more on what really matters to the professionals of your team and less on the technology supporting them.

If you’re ready to consider an enterprise level cloud storage solution, please give us a call at (502) 244 – 1151 and we can see what we can do for you!

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