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Inside TDV - The Data Vault Blog

What Is IT Resilience?

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By this point, most organizations are aware of the term “disaster recovery” in theory. But even as a growing number embrace the tenants of this practice, new terminology is being developed that seeks to redefine how professionals approach data protection.

During a recent business continuity conference, analysts from both Gartner and Forrester both expressed support for using the term resilience over disaster recovery. They stated a general dislike of the current language because it tends to focus on catastrophic events, which can cause management to think it’s too expensive and rare. Instead of narrowing the practice down to preparing for singular occurrences, they recommended concentrating on continuous availability and improvement. This is a seismic shift in thinking, but one that needs to happen as technology matures and threats become more constant.

But how can businesses improve resilience?

One place to start is by calculating the overall cost of downtime. There’s more to it than just lost revenue; employee productivity and morale, missed business opportunities, and community sentiment all need to be factored in to come up with a complete view. Shockingly enough, 57% of companies report that haven’t determined this expense.

With that step out of the way, leadership can clearly define what needs to be done to prevent the negative financial (and tangible) effects. Realizing that resiliency is more than ensuring one particular component’s availability, the big picture view should look at the whole ecosystem. Power outages, human error, and other non-catastrophic events can still cause major impacts by taking out critical pieces of infrastructure, pointing towards the goal of flexibility. Having backups in place allow time for errors to be corrected while maintaining service levels across the organization.

While investments in disaster recovery are seen as expensive insurance policies, there still isn’t enough emphasis on resiliency in everyday scenarios that cause the majority of business disruptions. The shift in thinking is driven by the need to serve customers and stay competitive, making resiliency part of operations instead of contingency planning. The Data Vault Cloud is an essential part of many organization’s plans, as customizable recovery time objectives and flexible solutions can fit into modern IT structures without breaking budgets. Contact us today and one of our expert team members would love to conduct a free analysis of your current practices and find potential areas for improvement!

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